Terms and Conditions for training courses
(1) Managing Digital Records Course

CIMS is collecting Personal Information on behalf of the State of New South Wales (State Records) from the delegate for the purpose of the delegate's registration for and attendance at the training course 'Managing Digital Records'.

Personal Information will not be disclosed to any other third party without the consent of the delegate, unless authorised or required by law or for other authorised purposes described in the Privacy and Personal Information Protection Act 1998.

The maximum enrolment per course, unless otherwise specified, is 20 participants for all courses.

  • The maximum enrolment for Transferring State Archives is 15 participants.
  • The maximum enrolment for De Dramatising Disasters is 12 participants.

NSW public sector personnel have priority, non public sector employees may attend if places are available, at the discretion of State Records NSW.

The minimum enrolments per course, unless other wise specified, are:

  • Records Management Fundamentals (Sydney) 12 (Regional) 15
  • Implementing GDA10 (Sydney) 6 (Regional) 12
  • Implementing a Retention and Disposal Authority 12
  • Using a Keyword Thesaurus 10
  • Developing a Functional Retention & Disposal Authority (Sydney) 10 (Regional) 12
  • Compiling & Implementing a Keyword Thesaurus (Sydney) 8, (Close Regional) 10, (Distant Regional) 12
  • Retention and Disposal of Public Health Sector Records (Sydney) 8, (Close Regional) 10, (Distant Regional) 12
  • De Dramatising Disasters 8
  • Managing Digital Records 10, and
  • all other courses 4.

Places are allocated in order of receipt of registration form. Where a place is unavailable on your nominated date, we will contact you to see if we can place you on a later course.
It is State Records' policy that, in the interests of fairness, a single agency is only allowed to initially book up to 9 places in a training calendar course, and where any vacancies remain in a course two weeks prior to the date of the course an agency which has already booked up to 9 places will be offered more places (and may take all remaining unfilled places). This policy does not apply to 'in house' courses.

Cancellation / postponement

We reserve the right to cancel or postpone courses due to unforeseen circumstances. We will make every effort to ensure that nominees for cancelled courses are placed on the next available course.
Should you be unable to attend a course, a substitute registration is welcome at no extra charge. If you need to substitute another staff member, you must let us know at least 5 working days before the course.
We will refund your registration fee for the training course following written advice of your withdrawal, up to ten working days before the course.
We regret that no refund can be made for cancellations received less than ten working days before a course.

Course content

We reserve the right to alter the calendar or the content of programs at any time.
We will not necessarily offer all our courses on each training calendar. To find out when a particular course is likely to be offered next, contact us.
Copyright in all materials is owned by State Records, unless otherwise agreed.
While all care is taken in providing training and development services, State Records does not accept any liability for the use made by a client or its employees or agents of any training, products, instruments or services provided.
For more information about the individual courses see the course outlines.

Course fees

All costs quoted include 10% GST.


We offer discounts for multiple bookings in most courses.  Please note that there are no discounts for multiple bookings for De Dramatising Disasters.

The price of the course also covers morning and afternoon teas, lunch, a course workbook and certificate.  Please note that lunch is not provided when De Dramatising Disasters course is run at the State Library of NSW.

Fees do not include insurance of any kind. It is strongly recommended that at the time you register for the Training and book any necessary travel that you take out an insurance policy of your choice.

Submission of this registration form indicates that you agree with these 'Terms and Conditions of Registration for Managing Digital Records Course'. 


(2) Other training courses

Personal Information will not be disclosed to any other third party without the consent of the delegate, unless authorised or required by law or for other authorised purposes described in the Privacy Act  (Cth)1988.
The maximum enrolment per course, unless otherwise specified, is 20 participants for all courses.
Places are allocated in order of receipt of registration form. Where a place is unavailable on your nominated date, we will contact you to see if we can place you on a later course.

Cancellation / postponement


We reserve the right to cancel or postpone courses due to unforeseen circumstances. We will make every effort to ensure that nominees for cancelled courses are placed on the next available course.
Should you be unable to attend a course, a substitute registration is welcome at no extra charge at any time. If you need to substitute another staff member, we would appreciate notice at least 5 working days before the course.


We will refund your registration fee, less an administrative fee of $55, for the training course following written advice of your withdrawal, up to ten working days before the course.
We regret that no refund can be made for cancellations received less than ten working days before a course.

We reserve the right to alter the calendar or the content of programs at any time.


Other matters

Copyright in all materials is owned by Corporate Information Management Services, unless otherwise agreed.

While all care is taken in providing training and development services, Corporate Information Management Services does not accept any liability for the use made by a client or its employees or agents of any training, products, instruments or services provided.


For more information about the individual courses see the course outlines published on our website (www.cims.com.au/TrainingServices.php).

Course fees

All costs for courses delivered in Australia include 10% GST. Courses delivered outside of Australia are not charged GST.

The price of the course also covers morning and afternoon teas, lunch, a course workbook and certificate. 

Fees do not include insurance of any kind. It is strongly recommended that at the time you register for the our training you also book any necessary travel and take out travel and any other insurance to cover any losses, delays etc you may incur as a result of attending our training courses.